As of 15 October 2012, this catalog and its offerings supersede ALL previous
Typographical or omission errors may occur in prices,
descriptive copy, or photography. Ranger Joe's reserves the right to correct
these errors or withdraw the offer. Specifications, colors, legal
restrictions, prices, and availability are subject to change at any time
without notice. It may be necessary to substitute an item with a product of
equal or better value that varies from our catalog description.
If we should run out of stock on an item, we'll back order that
item for you if the value is over $10. Items less than $10 will be
cancelled. Should there be a lengthy delay in availability of an item, we
will cancel and issue a refund if due.
Our terms are payment with order. Make checks or money orders payable to
Ranger Joe's. Allow 12 business days for personal checks to clear. SORRY, NO
NEXT DAY AIR SHIPMENTS
Available for phone orders only, to physical street addresses in the
continental U.S. Not available for P.O. Box, or APO/FPO addresses or international
Shipping, handling, and insurance charges are based on the value of your
order, the destination of your package, and the service you desire. Due
to restricted delivery areas, excessive weight, or oversized packages that cannot
be serviced by one carrier, we may be forced to substitute carriers when
necessary. We will select the most economical method of shipment.
International orders can only be shipped via U.S. Postal Service or
International Air, excluding APO/FPO addresses. Telephone number, fax
number, or email address must be included. Recipient is responsible for all
duties and taxes that may apply. See order form for payment methods.
MAILING LIST INFORMATION
We value the trust that you place in Ranger Joe's, and we are committed to
respecting your privacy and the security of your personal information,
therefore we do not share our customer information or addresses with outside
sources for marketing or solicitation purposes.
If you are receiving more than one copy of our catalog at your address,
contact our customer service department at 1-800-247-4541.
RETURNS AND EXCHANGES
Merchandise must be returned within 30 days of the date of purchase. All
returned merchandise must be in original condition along with packaging
(example: warranty information, instructions, box, etc.). A 20%
restocking fee may apply on Special and/or Large orders.
made to your specifications cannot be returned for exchange or credit. (i.e. Embroidered Name Tapes,
Embroidered Helmet Bands, Class A Name Tags, Dog Tags, and Custom KIA
FOOTWEAR RETURN POLICY
Merchandise must be returned within 30 days of the date of purchase.
Shined or worn footwear cannot be returned for credit or exchange.
Used footwear cannot be returned for sizing problems, blisters, or normal wear and tear.
Must be in original condition along with packaging (example:
warranty information, instructions, box, etc.).
Note: We reserve the right to either replace,
repair, or refund your money. Returns or exchanges will be accepted on items which
have been used for their intended purpose. We will not accept items for
return or exchange if they have been subjected to unusual application and
In the event that you need to return an item, please follow
a copy of the packing slip along with instructions for our return department
(e.g. credit, refund, or exchange).
package via post office (insured) to our mailing address.
further assistance, please contact our customer service department at:
DAMAGED OR MISSING ITEMS
For packages damaged during shipping or items missing (except for those on
backorder), please follow these instructions:
the original container.
1-800-247-4541 for assistance.
Our contract sales department is dedicated to providing you with the best
possible service. Sorry, we cannot accept any purchase orders by phone. All
contract sales, quote requests, and requests to set up a new account must be
submitted in writing.
1. Fax: (706)
2. Mail: 325 Farr Rd.
Columbus, GA 31907-6248
3. E-mail: firstname.lastname@example.org
GOVERNMENT PURCHASE ORDERS
We request that all contract sales and requests for quote be submitted in
Terms Net 30. A late charge of 1 1/2% per month (Annual
Percentage Rate of 18%) will be charged on all overdue accounts.
Ranger Joe's Cage Code 0W7E6.
Ranger Joe's Duns #03-364-0731.
CORPORATE PURCHASE ORDERS
Must be pre-paid by Credit Card, Check, Money Order, or Bank Wire.